Staffing Organizations 7th Edition Test Bank
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Chapter 04
Job Analysis and
Rewards
True / False Questions
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1.
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Job analysis is the
process of studying jobs in order to gather, analyze, synthesize, and report
information about job requirements.
True False
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2.
|
Job requirements job
analysis involves collecting information on the activities performed on the
job, and uses this information to assess the KSAOs needed for each job.
True False
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3.
|
Competency based job
analysis seeks to identify and describe the specific tasks, KSAOs, and job
context for a particular job.
True False
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4.
|
The job rewards
approaches focuses on identifying a set of characteristics that reflects the
rewards the organization realizes by having individuals perform a specific
set of tasks.
True False
|
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5.
|
Traditional job
design is marked by formal organization charts, clear and precise job
descriptions and specifications, and well-defined relationships between jobs.
True False
|
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6.
|
Changes to jobs have
become so radical that the concept of “jobs” is no longer a useful concept in
most organizations.
True False
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7.
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Advances in
technology are one of the major reasons for changes in jobs.
True False
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8.
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A job family is a
grouping of positions that are similar in their tasks and task dimensions.
True False
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9.
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The smallest unit
into which work can be divided without analyzing separate motions, movements,
and mental processes is called an element.
True False
|
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10.
|
Team-based work has
increased the need for flexibility, and requires a different approach to job
analysis because team members perform multiple roles and have multiple
responsibilities.
True False
|
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11.
|
Measures of
engagement reflect specific skills sets that are readily measured through job
analysis.
True False
|
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12.
|
Competency analysis
is one way to incorporate engagement into job analysis.
True False
|
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13.
|
Job requirements job
analysis begins by identifying the specific tasks and the job context for a
particular job.
True False
|
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14.
|
The job requirements
matrix is composed of two components: tasks and KSAOs.
True False
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15.
|
Task statements are
written to emphasize the outcomes of a work process, as well as describing
how the task is expected to be performed.
True False
|
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16.
|
Task statements
should reflect what the employee does, to whom or what the employee does what
he or she does, what is produced, and what is used.
True False
|
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17.
|
The KSAO portion of
a job requirements matrix is often converted to a job description.
True False
|
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18.
|
Tasks should be
constructed using broadly applicable verbs, such as “supports,” “assists,”
and “handles.”
True False
|
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19.
|
The term “task dimension”
has the same basic meaning as “duties” or “areas of responsibility.”
True False
|
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20.
|
It is possible to
weight task dimensions using either relative time spent, percentage of time
spent, or importance to overall job performance.
True False
|
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21.
|
Knowledge is a body
of information that can be directly applied to the performance of tasks.
True False
|
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22.
|
Skills are
underlying, enduring traits of a person that are useful for performing a
range of tasks.
True False
|
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23.
|
The work setting,
attire, environmental conditions, and job hazards are associated with a job’s
“context.”
True False
|
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24.
|
Having two or more
people independently develop task statements for a given job is a way to
enhance content validity and assess reliability.
True False
|
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25.
|
It is not really
necessary, or even advisable, to have an incumbent or supervisor serve as job
analysts.
True False
|
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26.
|
Little research has
been done to identify particular job-related skills.
True False
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27.
|
In general, there
are few, if any, sources of job information external to the organization
where the job is performed.
True False
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28.
|
Direct observation
is a source for job information that is well suited for jobs with physical
components, and relatively short cycle times for job tasks.
True False
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29.
|
Using managers in a
job analysis lends both expertise and neutrality to the process.
True False
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30.
|
When a job analysis
is likely to be legally, technically or politically scrutinized, it is best
to use an internal person to do the analysis, rather than an external
consultant.
True False
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31.
|
In general, when
rational or narrative job analysis methods are desired, it is advisable to
rely on external consultants rather than internal staff.
True False
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32.
|
A valuable use of
O*NET is that it serves as a starting point in preparing knowledge
statements.
True False
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33.
|
Subject matter
experts should not include previous jobholders, private consultants, and
customers/clients.
True False
|
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34.
|
The O*NET contains
work context factors pertaining to interpersonal relationships and to
structural job characteristics.
True False
|
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35.
|
The term essential
functions refers to the fundamental job duties of the employment position the
individual with a disability holds or desires.
True False
|
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36.
|
The Position
Analysis Questionnaire measures extrinsic rewards such as pay, recognition,
and promotional opportunities.
True False
|
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37.
|
Whereas job
requirements job analysis starts by analyzing what people already do,
competency-based job analysis starts from the organization’s mission and
goals and works downward to determine requirements for each job based on
these goals.
True False
|
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38.
|
Competency-based job
analysis begins by identifying the specific tasks and the job context for a
particular job.
True False
|
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39.
|
Competencies are
more specific than KSAOs.
True False
|
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40.
|
Competency-based job
analysis attempts to identify and describe job requirements in the form of
general KSAOs that are required across a range of jobs.
True False
|
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41.
|
Competencies
contribute to job performance, but not to organizational success.
True False
|
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42.
|
Competency based job
analysis is a way to facilitate increased staffing flexibility.
True False
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